Our LED Display Products

We maintain a flexible MOQ policy to accommodate both testing and volume procurement. For sample orders, the minimum is just 1 cabinet — allowing you to evaluate build quality, color accuracy, and brightness before committing to a larger purchase. Sample lead time is typically 7-10 working days. For bulk production orders (50+ cabinets), the standard lead time is 15-20 working days depending on cabinet complexity and pixel pitch configuration. We also offer mixed-container options where you can combine multiple product series (e.g., indoor + outdoor) in a single shipment to optimize freight costs. First-time buyers are welcome to start small — we believe the product quality sells itself.

Absolutely — customization is a core part of our service. Our standardized cabinet sizes (640×480mm for indoor, 960×960mm for outdoor) are designed to work as building blocks that can be tiled in any row/column configuration to achieve virtually any overall screen dimension. Beyond that, we offer fully custom cabinet dimensions, pixel pitches outside our standard range, and bespoke aspect ratios for special applications like curved displays, cylindrical columns, or irregular architectural surfaces. For volume orders of 100+ cabinets, we can also customize cabinet depth, material finish, power input voltage, and data interface pinout to match your existing infrastructure. Custom tooling typically adds 5-7 working days to the lead time. Please share your project specifications and we'll provide a detailed engineering proposal within 48 hours.

We support multiple payment channels to accommodate buyers worldwide. For sample orders and first transactions, we accept T/T bank transfer (telegraphic transfer to our Shenzhen headquarters account), L/C (irrevocable letter of credit at sight for larger orders), and PayPal for orders under $2,000. For established partners with a proven transaction history, we can offer more flexible terms including 30% deposit + 70% balance against shipping documents, or net-30/net-60 credit terms for qualified corporate accounts. All payments are processed through our audited corporate accounts with full invoice and customs documentation. We do not charge any hidden transaction fees — the quoted price is the final price. For buyers in regions with currency restrictions, we can work with local payment gateways on a case-by-case basis.

We offer both sea freight and air freight options depending on your timeline and budget. Sea freight (FOB Shenzhen) is the most cost-effective choice for bulk orders: we load containers at Yantian Port or Shekou Port, with transit times of 12-25 days to major global ports (North America, Europe, Middle East, Southeast Asia, Africa, and South America). For urgent sample orders or time-sensitive projects, we ship via DHL, FedEx, or UPS with door-to-door tracking — typical delivery is 3-7 business days worldwide. Every shipment is packed using a multi-layer protection system: individual cabinet foam cushioning, moisture-proof bags with desiccant, plywood export crate with steel strapping, and optional pallet shrink-wrap for container loading. We provide real-time tracking updates and full customs documentation (commercial invoice, packing list, bill of lading, certificate of origin). Insurance is available at 0.3% of cargo value.

Every MAXV Display product comes with a 3-year standard warranty covering all manufacturing defects — including LED lamp failure, driver IC malfunction, power supply unit defects, and cabinet structural issues. The warranty covers free replacement parts and technical support. For clients seeking additional coverage, we offer an extended 5-year warranty at a nominal fee (approximately 3-5% of product value) that also includes one complimentary on-site technical visit for large-scale installations. Our warranty support operates on a 4-hour technical response time guarantee: when you report an issue via email or WhatsApp, our engineering team will respond within 4 working hours with diagnostic guidance. If a replacement part is needed, we ship it within 24 hours via express courier. We maintain spare parts inventory for all active product series at our Shenzhen factory and regional warehouses in Dubai, Miami, and Rotterdam.

Our LED displays are engineered for a rated lifespan of 100,000+ hours to half-brightness (L50), which equates to approximately 11+ years of continuous 24/7 operation or 22+ years of typical 12-hour daily use. This longevity is achieved through the use of A-grade LED lamps from leading manufacturers such as NationStar and Kinglight, combined with advanced thermal management design that keeps junction temperatures low. Every screen undergoes a mandatory 72-hour burn-in test before shipment — running at full brightness and cycling through color patterns to identify any infant mortality failures. We also conduct IP-rated dust and water ingress testing, vibration testing for transport simulation, and color uniformity calibration (calibrated to ΔE ≤ 2 across all cabinets). Actual field lifespan depends on environmental factors: indoor screens in climate-controlled environments routinely exceed 120,000 hours, while outdoor screens in extreme heat or humidity may see 80,000-100,000 hours before brightness degradation reaches 50%. Regular maintenance (annual cleaning and calibration) can extend effective service life by 20-30%.